Orders are typically processed and shipped within 2–5 business days, excluding weekends and holidays. During sales, holidays, product launches, and other high-volume periods, processing may take a little longer.

Shipping rates are calculated at checkout based on your order and delivery location. Once your order ships, you’ll receive a confirmation email with tracking information.

Estimated delivery times begin after your order has shipped and are determined by the shipping carrier. Carrier delays, weather, holidays, customs, and other circumstances outside our control may occasionally affect delivery times.

Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible. We’ll do our best to help, but we cannot guarantee changes once an order has entered fulfillment.

International Orders: International customers are responsible for any applicable customs duties, taxes, VAT, or import fees unless otherwise indicated at checkout. International delivery times vary by destination and customs processing.

Damaged Orders: We carefully pack our china and fragile items for shipping. If your order arrives damaged, please contact us promptly with photos of the damaged item and packaging so we can make it right.

Lost or Missing Packages: If tracking shows a package as delivered but you cannot locate it, please check with household members, neighbors, and the carrier first. If you still cannot locate your package, contact us and we’ll help determine the next steps.

Questions about your order? Contact us at dearmisshavisham@gmail.com.

Miss Havisham’s Curiosities
Los Angeles, California